Privacy Policy

Last Updated: August 6, 2025

Introduction

This Privacy Policy describes how WhatsOnKarratha ("we", "our", or "the service") collects, uses, and protects your information when you use our iOS application, Android application, or website (whatsonkarratha.com.au). We are committed to protecting your privacy and handling any information we collect with care and respect.

Information We Collect

1. Mobile App Users (iOS & Android)

Device Information: We collect a limited amount of device information solely for delivering push notifications:

Device Identifier (not linked to your personal identity)
App Version
Platform (iOS or Android)

Notification Preferences: If you enable push notifications:

Your notification subscription preferences (which days you want notifications)
Firebase Cloud Messaging token
Last updated timestamp

2. Website Users

Account Information (Optional): If you create an account to submit events:

Email address (for authentication and event management)
Display name (optional)
Business name (optional)
Phone number (optional)

Event Submission Data: When you submit an event:

Event details (title, description, dates, images)
Contact information for the event
Submission timestamp and IP address (for security)

Information We Do NOT Collect

            No personal information from app users - Mobile apps don't require accounts
No location tracking - Location permission is only for opening maps
No analytics or behavioral tracking - Firebase Analytics is disabled
No payment information storage - Handled entirely by Stripe

        

How We Use Your Information

Mobile App Users

Deliver push notifications about community events
Maintain app functionality
Provide technical support

Website Users

Process event submissions for admin approval
Manage user accounts for event submitters
Send email notifications about event status
Prevent abuse through rate limiting (5 submissions per day)
Process payments for featured events via Stripe

Data Storage and Security

Security Measures

All sensitive operations handled server-side through secure Cloud Functions
Input validation and sanitization on all submissions
Rate limiting to prevent abuse
Complete audit logging of administrative actions
HTTPS encryption for all data transmission
Session-based authentication with 2-hour expiry

Third-Party Services

Firebase (Google)

Used for database, authentication, push notifications, and image storage.
Firebase Privacy Policy

Stripe

Payment processing for featured events (website only).
Stripe Privacy Policy

Zoho Mail

Transactional email services for event notifications.

Your Rights and Choices

Push Notifications (Mobile Apps)

You can enable or disable push notifications at any time through your device Settings.

Account Management (Website)

Update your profile information at any time
Request account deletion by emailing us

Data Deletion

To request deletion of your data, email us at admin@whatsonkarratha.com.au. Uninstalling the app removes all locally stored data.

Data Retention

Mobile App Users

Notification tokens retained while app is installed
Automatically deleted if notifications fail repeatedly

Website Users

Account information retained until deletion requested
Event submissions retained indefinitely as public information
Session data expires after 2 hours
Audit logs retained for 90 days

Children's Privacy

WhatsOnKarratha is a general audience service suitable for all ages. We do not knowingly collect personal information from children under 13 years of age.

            Content Considerations
            The service displays public community events which may include venues that serve alcohol
Alcohol-related content is presented in an informational context only
We do not promote, sell, or facilitate the purchase of alcohol
Parents should supervise children's use as with any community information source

        

International Data Transfers

Our services use Firebase, which may process and store data in various locations globally. By using our service, you consent to the transfer of your information to these locations.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Updating the "Last Updated" date at the top of this policy
Posting a notice in the app/website for significant changes
Emailing registered users about material changes (website users only)

Legal Compliance

This service is designed to comply with applicable privacy laws including:

Apple's App Store Guidelines
Google Play Store Policies
Australian Privacy Act 1988 (where applicable)
General Data Protection Regulation (GDPR) principles

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: admin@whatsonkarratha.com.au

Website: whatsonkarratha.com.au

By using WhatsOnKarratha, you agree to the collection and use of information in accordance with this Privacy Policy.